AUSTIN, Texas – A letter stating a household is ineligible for disaster assistance may not be the
final word on a Federal Emergency Management Agency (FEMA) application.
The most common reasons for receiving a determination of ineligibility are:
Adequate insurance coverage.
Insufficient storm-related damage.
Missing documentation needed to complete the assistance evaluation process.
Examples of missing documentation may include an insurance settlement letter, proof of
residence, proof of ownership of the damaged property, and proof that the damaged property was
the applicant’s primary residence at the time of the disaster. If instructed and needed, applicants
can simply submit missing documentation to FEMA online, by mail or fax, or by visiting a
Disaster Recovery Center.